Easily obtain a genuine ESA letter tailored to your needs with the help of licensed therapists, ensuring you have the documentation required for housing or travel.
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Answer a few questions about your ESA needs
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Receive it within 24-48 hours of getting approved*
*Arkansas, California, Iowa, Louisiana, and Montana require a 30-day client-provider relationship and two consultations before issuing an ESA letter.
If your ESA Letter is not approved, we will refund 100% of your payment.
No! Your ESA letter serves as an ESA certification or as proof of your need for an emotional support animal whenever necessary. Additionally, no official, legal or governmental emotional support animal registration method exists.
– Beware of any organization providing false registration information or options.
An emotional support animal (ESA) provides therapeutic comfort to individuals with qualifying mental or emotional disabilities such as anxiety, depression, and PTSD. Unlike ADA-defined service animals, ESAs don’t require specific task training.
Under the Fair Housing Act, ESAs are legally protected, allowing you to live with your animal in no-pet housing with a legitimate ESA letter from a licensed mental health professional.
An ESA letter (also called an ESA housing letter, emotional support animal letter or ESA dog letter) is an official document issued by a licensed mental health professional that confirms you have a qualifying mental or emotional disability and that an emotional support animal is part of your treatment plan.
This official ESA letter allows you to request a reasonable accommodation under the Fair Housing Act, enabling you to live with your ESA even in no-pet housing or properties with breed and size restrictions.
A valid ESA letter must include:
With this documentation, landlords and property managers cannot charge you pet fees, pet deposits, or pet rent as required by HUD (U.S. Department of Housing and Urban Development) guidelines.
An ESA letter for housing is the only documentation you need to live with your emotional support animal under the Fair Housing Act (FHA). This letter requires landlords, property managers, HOAs, and housing providers to grant reasonable accommodation even in no-pet housing.
Your ESA housing letter from RealESALetter.com:
This is the most affordable path to legitimate ESA letter documentation — no hidden fees, no unnecessary “registration” costs.
Important: An ESA letter provides housing protections only. Since the 2021 DOT rule change, airlines no longer recognize ESAs for travel. If you need to fly with your animal, consider a Psychiatric Service Dog (PSD) letter.
My pup provides relief in stressful situations, particularly when I’m away on necessary travel. Pettable was an amazing resource, connecting me with a therapist who listened to my situation and provided advice above and beyond. I could hear her compassion over our call and appreciated her patience. Grateful for this service!”
Jennifer Bronsnick is a Licensed Clinical Social Worker, Anxiety Treatment Specialist, & Heartmath Certified Trainer. She provides customized workshops and trainings to working professionals and teams to help build resilience and reduce stress with practical strategies.
I graduated with a Master of Social Work (MSW) from the University of Wisconsin-Milwaukee before obtaining my Licensed Clinical Social Worker (LCSW) in 2021. I have eight years of experience in the mental health field working in and with various populations, including case management, intake coordination, and residential, inpatient, and outpatient programs. I am certified in Brainspotting to help individuals deeply process negative emotions and trauma/significant life events. Additionally, I utilize Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), Motivational Interviewing (MI), and safety planning in sessions/groups.
As a clinical social worker, I have been able to work within multiple types of settings, such as hospitals, community centers, and family welfare. I enjoy having the clinical and administrative experience to holistically serve those I work with.
Contrary to popular belief, there is NO OFFICIAL, U.S., F.H.A. OR GOVERNMENTAL EMOTIONAL SUPPORT ANIMAL REGISTRY.
Any company purporting to offer “official” ESA registration is operating in bad faith or may be attempting to scam users. Emotional support animals do not need to be registered. One must only be issued an ESA letter to have their pet become an official emotional support animal.
Some companies may choose to host a proprietary ESA registry but these should not be confused as to having any officiality or legal standing.
With Pettable, your ESA letter and emotional support animal information can always be privately accessed from within our app for use when providing documentation to landlords and other parties.
An emotional support animal is very similar to a psychiatric service animal in that they both help relieve symptoms of a mental or emotional disability. The process for qualifying for an ESA or PSA is exactly the same.
Where they differ is in the standard of training. A Psychiatric Service Animal has training standards that they are required to meet (no formal evaluation is necessary, but the ADA puts out general guidelines) whereas an emotional support animal does not need to meet any behavioral or training standards. A PSA needs to meet the following criteria:
1. Well Mannered In Public
This means they generally need to not bark, chase other dogs, jump on other people, and basically need to behave well when outside of your home.
2. Trained To Perform A Task That Alleviates A Symptom of Your Mental Health Disability
This can be any task as long as it helps impact your mental or emotional disability in some way.
For more information on Psychiatric Service Animals please read our blog article on how to get a psychiatric service dog.
1. We guarantee our letters will work for you
We offer a money-back guarantee because we believe keeping your pet should be stress-free. On rare occasions, an ESA letter may not be accepted or will be illegally denied – in which case we will refund your money 100%. If your landlord illegally denies your legitimate ESA letter for whatever reason, we will refund 100% of your purchase price.
2. We’re compliant with federal and state laws
At Pettable, we’ve taken every step to ensure our ESA & PSD operations are legally compliant for housing, travel and HIPAA. We can also accommodate up to two pets per letter for no additional charge.
3. World Class Mental Health Professionals
Our deep network of experienced, licensed mental health professionals ensures you will receive your legitimate ESA letter on a timeline that matches your needs.
4. We work in your state
Pettable works with licensed mental health professionals in every state to ensure your ESA letter will be valid regardless of where you live or are planning to move.
5. Best-In-Class Support
Our services are fully compliant with emotional support animal laws in all 50 states. If you are provided with an ESA Letter from your licensed mental health professional, it is illegal for your landlord to deny your accommodation, outside of extenuating circumstances.However, some landlords will choose to illegally deny your legitimate ESA letter. In these situations, your mental health professional can provide additional support and verification to your landlord. If you are faced with questions or concerns from a landlord or travel organization that may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9 AM-5 PM ET. Call us: 855-920-0323.
An emotional support animal (ESA) provides comfort to alleviate symptoms of a mental or emotional disability like depression, anxiety, etc. There are no specific animal or breed restrictions according to ESA rules as long as the need is reasonable and justified. Unlike service animals, ESAs do not require special training and only have protections under housing rights, not public access or travel rights.
You may qualify for an ESA if you have a mental or emotional condition that benefits from an animal’s support. Conditions like anxiety, depression, and insomnia are common. A licensed mental health professional will determine if you meet the criteria. RealESALetter.com connects you with a licensed professional for an honest evaluation to see if you qualify.
At RealESALetter.com, we’ve made the ESA letter process fast, simple, and fully compliant:
RealESALetter.com matches you with a therapist experienced with your needs. We also offer a full money-back guarantee if you don’t qualify or if your letter is rejected by your landlord. We handle all ESA situations, from multiple ESAs to breed restrictions, and will refund your payment if we can't help.
Pettable is focused on bringing legitimacy, transparency and world-class service to the ESA letter process. By partnering with top-tier mental health professionals who have significant experience in approving emotional support animals as treatment, you can feel assured that your ESA letter will protect you and your pet’s right to live together – something we guarantee.
If your ESA letter is not accepted for any reason, we offer a 100% refund. In addition, our best-in-class customer support team is here to make sure you have an incredible experience.
We broke down the different services offered by every ESA service.
And we looked for unbiased reviews from 3rd party sites.
We’ve designed a simple, smooth process for you to obtain a valid ESA letter for your emotional support animal and housing needs
Complete Our Assessment
First, you’ll complete our short assessment to help us determine your emotional support animal needs.
Consult With a Therapist
Upon completing our assessment, you will choose the best time for your 15-minute consultation and be matched with a licensed mental health professional once you reserve your slot. At the time of your consultation, your tele-therapist will perform a mental health evaluation to determine if you qualify for an ESA.
Get an ESA Letter
Once our licensed mental health professional determines that an emotional support animal is essential to your care and well-being, they will provide you with a legally recognized emotional support animal letter, which will be provided within 24-48 hours. You’ll even have the option to expedite your ESA letter to be received within 24 hours from the time of your consultation!
(For Arkansas, California, Iowa, Louisiana & Montana residents, a 30-day minimum relationship between a patient and mental health practitioner is required to provide an ESA letter. Two consultation sessions are required for residents in these states.)
Your satisfaction is important to us. In the unlikely event that your ESA letter does not work for you, we will provide a 100% refund.
Get peace of mind with a service you can trust.
